SHIPPING

When will my order ship?


Orders are processed and shipped 8 a.m.-4 p.m. Monday through Friday. Orders placed after 3 p.m. are processed the next business day. Orders placed on Saturday and Sunday will begin processing on Monday. All standard United States shipping holidays apply. Please note delivery days for the following services:

  • USPS (First Class and Priority Mail): Delivers Monday through Saturday


How long will it take to arrive?


When shipping by ground methods, shipping time will vary based on the "ship to" destination. Please allow 2-7 business days for ground shipments. To ensure there is not delivery delays please review your address and advise us immediately if you notice an error. Once a parcel has been dispatched we are unable to rectify any mistakes in your delivery address, only a customer can re-direct a shipment during transit. It is Ormond Bee Company's policy not to replace items that are lost due to an address being incorrect once entered.


How much do we charge for shipping?


We offer a $12.00 flat-rate ground shipping option for all packages weighing less than 50 pounds being delivered within the continental United States.

Can I ship to a P.O. Box?


We send P.O. Box packages via USPS. Please allow 2-10 business days.

RETURN POLICY

For returns please email us at OrmondBeeCompany@gmail.com. Purchases made from entities other than Ormond Bee Company are not eligible for replacement, credit or refund. Please contact the retailer where the Ormond Bee item was purchased and inquire about their exchange or return policy.

WHOLESALE INQUIRIES

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